Frequently Asked Questions

1. How do I measure My head?

A tape measure will accurately measure The Circumference of your Head.

How it's Done?

Get string or yarn and take one end and hold it at the back of your natural hair line (Nape), you are going to bring the loose yarn up ABOVE your ear to meet the end that you are holding at the nape (back of head) of your neck and Cut. Once that is done remove from head and use a Yard stick or measuring tape and that will tell you the circumference of your head.

2. How Long will the Unit Last?

Great Question! Proper care and maintenance are key to ensuring the longevity of the cranial prosthetic units. We provide guidance on how to store and protect the unit when not in use, this will help get the most out of your investment. (Refer to Question #13 for maintenance) We emphasize the importance of care and upkeep so that clients can enjoy their cranial prosthetic hat wigs and units for years to come, making them a practical and durable solution for their needs.

3. Can I customize my own style/color? 

At this time No! It is important that we establish boundaries and work load effectively. We are Focusing on standard designs and products to aid streamline operations and ensure quality and consistency in our products! As our business grows and evolves, we may consider expanding to offer customized options in the future.

4. What kind of hair is on the unit?

Each unit has different types and styles Refer to Description on the Unit of interest.

5. How long does shipping take?

Shipping Starts as soon as your order is placed! You may receive it 3 to 12 business days depending on your Country/State of delivery.

6. I see a Unit that I like can I place a New order for that same Unit?

No! Fortunately all Units are hand crafted for each individual style and NO unit is alike! The hat may be the same but, the style of the unit will be different and sometimes similar.

7. Are Any of the Units Waterproof?

A few of the units are waterproof be sure to check the details on the unit in question. The majority of the hats CAN stand water just be sure to not store your unit until it's completely dry! 

8. How do I dry my unit?

Simply just place atop a mannequin STAND (not Head) or hang dry with a pant hanger or clips until completely Dry! once dry you can store it back in box, mannequin head etc!

9. Can these units fit smaller heads? 

Yes some of them can fit smaller heads. Please refer to the unit in question, the circumference of the units will be displayed in description.

10. Can I get multiple of the same Hat for a group or establishment?

YES AND NO. 

          NO- For our online sales of hats that we provide on our website Currently No! All hats are hand crafted to its own unique style. The focus of the brand is for  individuality so that NO one will Ever have your EXACT look, maybe similar but NEVER EXACT!

          Yes- If one is interested in a certain style for a Group of 4 or more Please e-mail us bhwwahcreations@yahoo.com we will do our best to accommodate you for your events needs.

11. How long does it take to create a look?

Creations can take up to three days to complete.

12. How long will the hair last?

As long as its taken care of this investment can last for many of years.

13. What do I have to do to keep it up?

Store it properly! By placing on a mannequin stand or head or keeping the unit stored in a hat box. The shipping box that it comes in is ok to store as well. It's important to cover the unit  with a satin silk bonnet before stored.